Privacy Policy

  1. Introduction

Sealtite Group Ltd (“we,” “us,” “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our web application (https://sealtite.ccloud.co.uk/). Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application and get in contact with us immediately.

  1. Information We Collect

We may collect the following types of information from users of our web application:

  1. Personal Information
  • Contact Information: We collect basic contact information from contractors, including names, email addresses, and phone numbers.
  • Job Information: Details about the jobs entered by the company, including work reference numbers, monetary values of work, descriptions of the work completed and text communications between users of the app.
  1. Uploaded Images
  • Work Images: Contractors will upload images of completed works, which are stored and associated with the specific jobs and are solely used for business purposes.
  1. Usage Data
  • Log Information: We may collect information about your interactions with our application, such as the pages you visit, the IP address used to access the app, the time and date of your visit, and the time spent on those pages.
  1. How We Use Your Information

We use the information we collect in the following ways:

  • To facilitate job management and completion for contractors.
  • To communicate with contractors regarding job details and updates.
  • To improve our application and user experience.
  • To maintain security and prevent fraud.
  1. Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • With Contractors: Basic contact and job information is shared with contractors to enable them to complete the jobs.
  • Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf.
  • Legal Obligations: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.
  1. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

  1. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), if you are a resident of the UK, you have the following rights regarding your personal information:

  • Right to be Informed: Subcontractors have the right to be informed about the collection and use of their personal data. This includes being provided with clear and concise information about how their data will be used, the purpose of processing, retention periods, and who it will be shared with.
  • Right of Access: Subcontractors can request access to their personal data that is being processed by the data controller (the company they are subcontracted to). This includes receiving a copy of the data and information about how and why it is being processed.
  • Right to Rectification: If a subcontractor’s personal data is inaccurate or incomplete, they have the right to request rectification. The data controller must correct the information without undue delay.
  • Right to Erasure: Also known as the ‘right to be forgotten’, subcontractors can request the deletion of their personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if they withdraw consent.
  • Right to Restrict Processing: Subcontractors have the right to request the restriction of their personal data processing in certain situations, such as when they contest the accuracy of the data or when the processing is unlawful but they oppose erasure.
  • Right to Data Portability: This right allows subcontractors to obtain and reuse their personal data for their own purposes across different services. They can request that their data be provided in a structured, commonly used, and machine-readable format, and also have the right to have that data transmitted directly to another data controller.
  • Right to Object: Subcontractors can object to the processing of their personal data based on legitimate interests or direct marketing purposes. The data controller must cease processing unless they can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the subcontractor.
  • Rights Related to Automated Decision-Making and Profiling: Subcontractors have rights regarding automated decision-making and profiling. They can request human intervention, express their point of view, and contest decisions made solely based on automated processing that significantly affect them.
  1. Responsibilities of Subcontractors

Subcontractors must also adhere to GDPR obligations when they handle personal data. These responsibilities include:

  • Ensuring Lawful Processing: Subcontractors must ensure that any personal data they process through web apps is handled lawfully, fairly, and transparently.
  • Data Security: They must implement appropriate technical and organizational measures to ensure the security of the personal data they process, protecting it against unauthorized or unlawful processing, and against accidental loss, destruction, or damage.
  • Reporting Data Breaches: Subcontractors must report any personal data breaches to the data controller promptly, who may then have to report it to the Information Commissioner’s Office (ICO) within 72 hours if the breach is likely to result in a risk to the rights and freedoms of individuals.
  1. Business Use of Messaging System

The messaging system provided within our application is intended solely for business use. Users are required to use this system strictly for communications related to job details and updates. Personal or inappropriate use of the messaging system is prohibited and may result in disciplinary action or termination of access to the application.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Phone: 01322 550 760
  • Address: 16-18 Kennet Rd, Dartford DA1 4QN